Full service support whenever you need us
At Ruibit, we stand behind every home energy storage system with comprehensive after-sales service across its full lifecycle. Our dedicated team offers fast technical support, genuine spare parts supply, installation guidance, and preventive maintenance services — delivered by certified engineers to keep your home battery running flawlessly for years.
Whether it's system setup, remote diagnostics, troubleshooting, or routine upkeep, we're available 24/7 to minimize downtime and maximize your home power reliability. Every service case is tracked and documented, so your home energy system stays under control at all times.
Our service team is on standby 24/7, ready to provide parts and order support, training, preventive maintenance, and expert technical guidance — anytime you need us.
Need help now? Contact us anytime, day or night.
Why Choose Dawnice Home Energy Storage
Our factory is equipped with state-of-the-art automated production lines — from LiFePO₄ cell manufacturing and battery rack assembly to full system integration — committed to delivering energy storage products that meet the highest international standards (UN38.3, IEC62619, CE, UL1973, ISO9001).
Authorized Distribution
Official Dawnice partner with factory-direct supply and full warranty.
5+5 Year Warranty
Free replacement in the first 5 years plus extended coverage.
Global Delivery
DDP/FOB/EXW with reinforced export crating.
24/7 Support
Around-the-clock engineers throughout the project lifecycle.
Committed to Your Energy Storage Uptime
We provide comprehensive after-sales service to ensure our customers get maximum value from their home energy storage investment. Our service includes installation guidance, user training, technical support, and spare parts supply.
We proudly serve not only the home battery systems we deliver, but also the homeowners and families that rely on them.
We care about your home energy security as much as you do and are dedicated to keeping your system running flawlessly. We partner with you throughout the long life of your battery, always here when you need us, ready to work hand-in-hand to find the right solution — quickly and efficiently.
